Welcome to Stoich Auto
The name Stoich comes from the word "stoichiometric" which is a word used in chemistry, to describe quantitative relationships between elements and compounds in chemical reactions, specifically the ideal amount of everything to create a balance in order for something to work efficiently. The comparison to making decisions in the automotive industry, for example; a simple vehicle purchase. Not every salesperson is out to sell you the car for you, they may just be there to make sure they beat the numbers from the previous month. Sometimes second opinions, especially experienced ones, can cost you from making a decision you may end up not being fully confident in.
Understanding the Concern
Following suit to procedures used as a mechanic, the goal is always to understand what the customer has in mind first.
Verifying the Concern
Understanding the goal of the customer isn't always enough. Once the goal is understood, it must be reevaluated and verified with the customer to make sure everyone is on the same page.
The End Goal
Now that the goal is clear, there's only one more thing to do, help the customer achieve it. Using our experience to your advantage, we'll ensure that even if you don't come to a decision working with us, you'll be more informed by the time you are ready to.